Index


Overview

Custom Data Types (CDTs) are data description packages provided by Statseeker that can be used to:

  • Extend the types of devices that can be polled by Statseeker
  • Extend the data that can be collected by Statseeker’s polling process

CDTs are created by Statseeker in response to advances in technology making:

  • New devices network aware
  • Enhancements to existing network aware devices resulting in a wider range of data/metrics being made available for collection and analysis

As a customer, you can request a CDT package to suit your requirements and Statseeker will work with you to provide a package with the ability to poll the device, return the data and provide the reporting functionality to make use of the custom data.

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Installing a CDT Package

In order to install a previously downloaded CDT package:

  • Select Administration Tool > Statseeker Custom Services > Manage Scripts
  • Click Choose File, browse to your previously downloaded CDT package, select it, and click Open
  • Click Upload

Once the upload process is complete a summary of the result is displayed.

  • Click Details to review the upload process results

  • Successfully uploaded CDT packages offer a document link providing information on the package contents

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    Enable CDT Polling

    Once a CDT package has been installed you will need to enable polling for that new data type.

    • Go to Administration Tool > Network Discovery > Custom Data Ranges to display the associated configuration page
    • Click Edit (top-right) to enable configuration
    • Locate the newly added data type and set the Status to On
    • The data collection Status for a given data type can be toggled On or Off per type, vendor within that type, and product within that vendor
    Note: polling of the new data type will not until after the next discover/rewalk is run.

    By default, Statseeker will query all interfaces on your network for any custom data type that has been enabled, so it is recommended that ranges be assigned for these data types to assist in keeping within licensed entity limits.

    To assign a discovery range for a custom data type:

    • Go to Administration Tool > Network Discovery > Custom Data Ranges to display the associated configuration page
    • Click Edit (top-right) to enable configuration

    • Rules to include/exclude multiple data ranges can be assigned at any exposed data type level in the following formats:

      include/exclude NetworkAddress[/Netmask] or NetworkPattern

    • Additional include/exclude ranges may be added/removed by clicking the +/- buttons
    Note:

    • child categories within a custom data type (e.g. vendor, vendor/product, etc.) will inherit the assigned ranges of their parents and require their own rules to edit these ranges as needed
    • The include/exclude IP ranges specified for a CDT type must be a subset of those in the IP Address Scan Ranges or Hosts File entries

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    Automatic Entity Removal

    Note: leaving Auto Remove = Default is appropriate in almost every instance.

    By default, when a device stops reporting an object/entity of a given type, that entity is flagged as disabled and polling for that specific entity is disabled. This means that old entities are excluded from reports to prevent them from polluting the data, but their historical data is kept for reference, or in the event that the entity comes back online.

    Automatic Entity Removal is a method to cleanup CDT entities that are no longer found. If Auto Removal = on, the entity will be deleted instead of flagged as disabled. By default, Auto Removal is set to off for all entity types, with exception of interfaces.

    Auto Removal:

    • Does NOT come into effect when a device is unreachable or a port is not responding
    • Only comes into effect when a device configuration changes and the device itself reports that the entity no longer exists
    Note: non-polled entities can be included in custom reports by selecting the Show All? option when configuring the report.

    For CDTs that feature parent-child relationships (E.g. CPU, Memory, Temperature), the child CDT will inherit the Auto Remove behavior from the parent unless specifically configured otherwise.

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    Reporting on CDTs

    The CDT packages contain customized reports which are available once the package has been installed. These reports can be accessed from the Report List > Custom Reports and can be both accessed and edited from the Custom Reporting Console.

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