Index

Overview

A default Statseeker installation contains a couple of ways to view details on currently unavailable devices. In addition, custom reports, dashboards, and alerts can quickly and easily be configured to suit your requirements.

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Current Unreachable Report

The Current Unreachable report details all devices that are currently considered down/unreachable. By default, Statseeker will ping every monitored device every 15s. If a device does not respond to 4 consecutive ping requests, then it is flagged as "unreachable" until it responds to a ping request. This report details:

  • Device name and IP address
  • The ping state (down), the duration in that state, and the time that the ping state last changed
  • Device location and the contact details for the person/team responsible for managing the device

The report also offers drilldowns to the Device Viewer and a Ping Outages report, filtered to the selected device.

To view this report for your entire network:

  • Select All Groups or All Devices in the Console
  • From the report list select Ping > Current Unreachable - you can type part of the report name in search field above the report list to filter the list


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Network Summary Dashboard

Every Statseeker installation includes a number of default dashboards, one of these, the Network Summary, contains counts of available/unavailable devices as details on 'down' device events. The available/unavailable device counts include a drilldown to basic ping up/down reports

The Last N Devices Currently Unavailable panels provides details on the down device events and offers a drilldown to the Device Overview dashboard. The number of records displayed can be altered by setting the Top N variable in the top-left of the dashboard.

To view the dashboard:

  • Select Dashboards > Manage Dashboards in the main navigator
  • Select Default Dashboards > Network Summary


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