Index



What characters can I use in my Host File?

A valid hostname can be up to 24 characters and should contain only letters [A-Z, a-z], numbers [0-9], hyphens [-] and periods (.) as per RFC 1035.

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Can I rewalk a single device?

Yes. A single device can be rewalked from the Administration Tool:

Statseeker V5.6.2 (and later)
  • Select Admin Tool > Network Discovery > Discover My Network
  • Click Rewalk > Customize
  • Set Devices Source = Select specific devices
  • Locate and select the device from the device list
  • Click Start Discovery

Discovery will begin, a running process summary will be displayed, and once completed, the discovery summary, log and data will be available for review or download.

Statseeker V5.6.1 (and earlier)
  • Select Administration Tool > Network Discovery > Add Single Device
  • Specify the device’s IP Address and click Add Device

The device will be added/rewalked, and the results will output to the discovery log and displayed.

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How do I test if a network device or server is responding to SNMP?

You can use the SNMP Walk tool to verify if SNMP is responding, from the Administration Tool:

  • Select Expert Tools > SNMP Walk
  • Enter the device/server IP address, community string (or credentials), SNMP version
  • Click SNMP Walk

A successful result will collect SNMP data and provide options for downloading this data, an unsuccessful result will show no returned SNMP data.

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Why am I not able to discover CPU, memory or temperature of my device?

Confirm that discovery for CPU, Memory and Temperature are enabled
  • Administration Tool > Network Discovery > Custom Data Ranges


    • To alter the status and included ranges:

  • Click Edit (upper-right)
  • Set Status and Include ranges
Verify SNMP Response
Ensure that the Vendor is Enabled
  • Administration Tool > Network Discovery/Advanced Options > SysDescr Rules


    • If the vendor was excluded:

  • Edit the list to include the vendor


    • If the vendor was not in the SysDesc Rules:

  • Please contact Statseeker Technical Support and request an enhancement to have your device/vendor added

If none of these items resolve your issue, please contact Statseeker Technical Support for assistance.

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How do I reschedule the discovery or rewalk process to run at a different time?

To reschedule the regular discovery/rewalk process:

  • See Administration Tool > Expert Tools > Crontab

The existing cron configuration is displayed, by default, this is set to 11:00 AM everyday

  • 0 11 * * * nim-discover -v 3 -r > $SSHOME/nim/etc/discover.log 2>&1
  • This syntax of the string is Minutes Hours Day-of-Month Month Day-of-Week Process-to-be-run verbose-flag verbose-level discovery-type-flag redirect-stdout stdout-location redirect-stderr-to-stdout, where:
    • * = unused
    • discovery-type-flags are:
      • -h - discover using hosts
      • -R - discover using IP ranges
      • -r - rewalk


Examples of adjusting the rewalk discovery timeframe

4 AM everyday: 0 4 * * * nim-discover -v 3 -r > $SSHOME/nim/etc/discover.log 2>&1
1 AM on a Wednesday: 0 1 * * 3 nim-discover -v 3 -r > $SSHOME/nim/etc/discover.log 2>&1
6:30 PM on a Sunday: 30 18 * * 0 nim-discover -v 3 -r > $SSHOME/nim/etc/discover.log 2>&1

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How do I get Statseeker to monitor all the interface types I want? And how do I find the ifType?

Statseeker will monitor all interfaces with interface types (ifType) specified in the Interface Type section of the Administration Tool. To view/edit this information see

  • Administration Tool > Network Discovery - Advanced Options > Interface Types

If interfaces are not added during discovery, the most likely cause is that their ifType has not been specified in the Interface Type section. To rectify this:

  • Locate the ifType for the interface from the list of Available Types
  • Add the ifType to the Interface Type section of Administration Tool
  • Rerun the discovery process

To identify the ifType for the interface use the SNMP Walk:

  • Administration Tool > Expert Tools > SNMP Walk
  • Specify: the IP Address, Community String/Credentials, the SNMP version and set OID to ifType

The ifType will be the last word on each line.

1287704546 10.20.1.8 2 public 1.3.6.1.2.1.2.2.1.3.1 IF-MIB.ifType.1 ENUM fastEtherFX
1287704546 10.20.1.8 2 public 1.3.6.1.2.1.2.2.1.3.2 IF-MIB.ifType.2 ENUM fastEtherFX
1287704546 10.20.1.8 2 public 1.3.6.1.2.1.2.2.1.3.3 IF-MIB.ifType.3 ENUM fastEtherFX

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Why does Statseeker default some interface speeds to 100Mbit?

A speed of 100Mbit is used when an interface is discovered with either no speed, or a speed of 0. A valid non-zero speed is required for many calculations within Statseeker.

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How does the NIM discovery differentiate between a server and a PC?

Statseeker does not differentiate between a server and a PC for the purposes of NIM discovery. Statseeker will add SNMP objects to be polled into the configuration for any devices that respond with HOST-RESOURCES-MIB objects when they are discovered.

Example:

If the device responds with details about the processor load SNMP object hrProcessorLoad during the discover, it will be added to the configuration, and it will be polled. When a CPU Load report is run, Statseeker will report on any SNMP object in the configuration for hrProcessorLoad. Any device that responded with hrProcessorLoad during the discover will appear in the CPU Load report.

Both PCs and Servers may respond with HOST-RESOURCES-MIB objects and consequently appear in reports under the Server sections.

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Can I monitor any device with Statseeker?

Statseeker uses IP and SNMP v1, v2c or v3 to monitor network equipment such as routers and switches, servers and UPS from most mainstream vendors.

If a device only has IP but no SNMP agent running, then only reporting and alerting functionality derived from Ping response metrics will be available.

To use SNMP, Statseeker requires SNMP read-only(RO) access, while most network devices have the agent installed by default it may need to be configured to allow this access. Most Linux, Windows and Virtual servers require that an appropriate SNMP agent be installed and configured.

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How can I add my Fortinet Fortigate device to Statseeker?

Fortigate devices feature recursive MIB trees and consequently may not get added to Statseeker during discovery. To resolve the issue:

  • See Administration Tool > Network Discovery - Advanced Options > SNMP Config
  • Add the following to the SNMP Config: 'ignore_recursive_error' '1'
  • Click Save
  • Rerun discovery

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