Index



How do I delete a device?

Through the Manage Devices interface in the Administration Tool.

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How do I rename or re-IP a device?

Through the Manage Devices interface in the Administration Tool.

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What happens when I Retire a device?

When a device is retired, it is no longer polled, no new data will be collected, but all historical data for that device is maintained. Retired devices are tagged with a tilde (~) in front of their name and can be found at the bottom of the Device Filter list

Action Details
Rename the device
  • All polling and data collection for the device will be disabled
  • A retired device will no longer count towards licensing limits
  • All historical and configuration data relating to the device is retained
  • The device is renamed, prepended with ~, and appended with -retired.
    • e.g. Melb-Router-1 becomes ~Melb-Router-1-retired

    This pushes all retired devices to the bottom of the device list and allows a replacement device to take the same name as the old device.

Stop polling Ping and SNMP polling are set to off
Stop Mac/IP and inventory data collection Inventory reporting and discovery will be disabled for the device
Regroup the device
  • Remove the device from all groups
  • Add the device to the Retired Devices group
Filter status reports The device will not appear in any current device status reports
Edit Hosts File If the device appeared in the Hosts File, remove it
Edit SNMP Conf If the device appeared in the SNMP Conf file, remove it
Note: the IP address assigned to a retired device/interface cannot be reused. If you wish to reuse the IP address, then change the address of the device to a range reserved for the purpose prior to retiring.

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How do I make a device active again after deleting or retiring?

Unfortunately, there is no way to undelete or unretire a device and retain its historical data. A new device with the same name and IP can be discovered to replace the deleted one, but it will only have data from the time of discovery onward.

If you want to replace a retired device, you will need to delete the device and then rediscover the device. Again, data will only exist from the time of discovery onward.

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How do I change the device details?

Through the Manage Devices interface in the Administration Tool.

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How do I turn Ping or SNMP Polling off for a device?

Through the Manage Devices interface in the Administration Tool.

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How do I change the interface details?

Through the Manage Devices interface in the Administration Tool.

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How do I manually configure speed on an interface?

Associated with each interface are several speeds, these appear in the Interface Detail report as:

  • Speed – the interface speed that was set from ifSpeed when the device was last walked
  • RX – the Receive speed
  • TX – the Transmit speed

These speeds are inherited from the Speed setting when walking the devices. This works for symmetrical interfaces, but for asymmetrical interfaces, the ifInSpeed and ifOutSpeed must be manually set.

To manually set the speed on an interface, see the Manage Devices interface in the Administration Tool.

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How does Statseeker handle asynchronous speeds on Interfaces?

The Rx and Tx values for asynchronous links must be manually set, see the Manage Devices interface in the Administration Tool.

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