Index


Overview

Statseeker Service Packs are updates to released Statseeker versions which address minor issues though a patch. In instances where multiple Service Packs are made available for a given release, the latest pack contains the content of all previously released service packs for that version of Statseeker.

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Currently Available Service Packs

Statseeker v5.6.2

Download 5.6.2 Service Pack 1.0.1 (scs_service_pack_5_6_2-1.0.1.scs)

System & Administration fixes:

  • Fixes sporadic data gaps on very large Statseeker configurations due to slow poller load times after a configuration change
  • Fixes sporadic data gaps on SNMPv3 devices from the first SNMP packet recieved after a configuration change.
  • Fixes validation on device names with underscores in the manual device add page in the admin tool.


Statseeker v5.6.1

Download 5.6.1 Service Pack 1.0.5 (scs_service_pack_5_6_1-1.0.5.scs)

System & Administration fixes:

  • Adds validation if a poller attempts to insert timeseries data using an incorrect time
  • Fixes to OperStatus event insertion for servers upgraded from legacy versions of Statseeker (prior to 2015)
  • Fixes an issue which could prevent RNA\OA services from restarting after upgrade
  • Fixes an issue which slowed the discovery processes in some instances

Reporting fixes:

  • Fixes an issue where drilldowns in some Ping reports would target incorrect data

Threshold & Alerting fixes:

  • Fixes an issue with some mail servers rejecting alerting emails
  • Fixes an issue with emails not being sent when upstream devices are configured
  • Fixes a memory leak in the real-time poller
  • Fixes the Search feature in Add/Edit Users
  • Fixes an issue preventing records being added to the events database when discard filters are enabled


Statseeker v5.6.0

Download 5.6.0 Service Pack 1.0.7 (scs_service_pack_5_6_0-1.0.7.scs)

Dashboard fixes:

  • Fixes dashboards with imagemap panels prompting to save when no changes have been made

Reporting fixes:

  • Fixes the legacy Ping Status report sometimes reporting an incorrect ping state
  • Fixes numeric user IDs breaking functionality in the device viewer
  • Fixes Device Group SLA Availability Report missing entries
  • Fixes scheduled CSV reports not being emailed
  • Fixes the MAC/IP section of the Device Statistics interface drilldown showing details for all interfaces on the device

Threshold & Alerting fixes:

  • Fixes SNMP state, ping, and custom polled event alerts not displaying event delta metrics
  • Fixes SNMP State alerts not handling email ‘wait’ periods correctly
  • Fixes upstream device alerts not sending events

Administration fixes:

  • Fixes IP address changes on devices causing ping collection to fail
  • Fixes an issue which caused assigning devices to pollers to fail in some instances
  • Fixes an Observability Appliance IP address changing issue
  • Fixes an issue which could cause SNMPv3 polling to fail
  • Fixes SNMP timeout not honoring config file setting
  • Adds validation if a poller attempts to insert timeseries data using an incorrect time

API fixes:

  • Fixes RESTful API link delete endpoint causing invalid links in some reports


Installing a Service Pack

In order to install a previously downloaded Service Pack:

  • Select Administration Tool > Statseeker Custom Services > Manage Packages
  • Click Browse and browse to your previously downloaded Service Pack, select it and click Open
  • Click Upload

Once the upload process is complete a summary of the results is displayed

  • Click Details to review the upload process results
  • Successfully uploaded packages offer a document link providing information on the package contents

Note: attempting to apply a Service Pack for a different Statseeker server version will fail with no negative outcome to your server. Contact Statseeker Support if you require assistance.