Index


Overview

Statseeker Service Packs are updates to released Statseeker versions that address minor issues through a patch. In instances where multiple Service Packs are made available for a given release, the latest pack contains the content of all previously released service packs for that version of Statseeker.

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Currently Available Service Packs

Statseeker v25.2

There are currently no service packs for Statseeker v25.2.

Statseeker v5.6.2

5.6.2 Service Pack 1.0.5 (scs_service_pack_5_6_2-1.0.5.scs)

System & Administration fixes:

  • Fixes sporadic data gaps on very large Statseeker configurations due to slow poller load times after a configuration change
  • Fixes sporadic data gaps on SNMPv3 devices from the first SNMP packet received after a configuration change.
  • Fixes validation on device names with underscores in the manual device add page in the admin tool.
  • Fixes issues when adding/updating/deleting devices that have mappings to IPv6 addresses
  • Fixes issue where existing IPv4 entries in the hosts file could cause discovery of IPv6 entries to fail
  • Fixes an issue where SNMP credentials fail to upgrade correctly
  • Fixes an issue where Ping-Only Discovery exits ungracefully when no new devices are found
  • Fixes an issue preventing the deletion of event discard filters
  • Fixes an issue where customizing the SNMP Max Repetitions was ignored by Discovery
  • Fixes an issue preventing the update of IP addresses from the Device Details report
  • Running Discovery from the CLI now obeys the specified “Retest SNMP Credentials” setting
  • Discovery now obeys the specified “OperStatus Polling” setting
  • Fixes an issue causing Discovery by Ranges to fail when the specified ranges contain a subset of entries found in the hosts file

Dashboard fixes:

  • Addresses a dashboard graph display issue when presenting ‘ping lost’ data in addition to other data series

Reporting fixes:

  • Fixes an issue preventing non-Admin users from viewing device Region details in some circumstances
  • Restores all missing fields in the Interfaces > Packets report

Thresholds & Alerting fixes:

  • Fixes an issue preventing Alerts on large servers from populating all specified fields

API fixes:

  • Fixes an issue where API calls fail when filtering on a linked field

Statseeker v5.6.1

Download 5.6.1 Service Pack 1.0.5 (scs_service_pack_5_6_1-1.0.5.scs)

System & Administration fixes:

  • Adds validation if a poller attempts to insert timeseries data using an incorrect time
  • Fixes to OperStatus event insertion for servers upgraded from legacy versions of Statseeker (prior to 2015)
  • Fixes an issue which could prevent RNA\OA services from restarting after upgrade
  • Fixes an issue that slowed the discovery processes in some instances

Reporting fixes:

  • Fixes an issue where drilldowns in some Ping reports would target incorrect data

Threshold & Alerting fixes:

  • Fixes an issue with some mail servers rejecting alerting emails
  • Fixes an issue with emails not being sent when upstream devices are configured
  • Fixes a memory leak in the real-time poller
  • Fixes the Search feature in Add/Edit Users
  • Fixes an issue preventing records from being added to the events database when discard filters are enabled


Installing a Service Pack

In order to install a previously downloaded Service Pack:

  • Select Administration Tool > Statseeker Custom Services > Manage Packages
  • Click Browse and browse to your previously downloaded Service Pack, select it and click Open
  • Click Upload

Once the upload process is complete a summary of the results is displayed

  • Click Details to review the upload process results
  • Successfully uploaded packages offer a document link providing information on the package contents

Note: attempting to apply a Service Pack for a different Statseeker server version will fail with no negative outcome to your server. Contact Statseeker Support if you require assistance.